Terms of Use

Milestone Health Direct Website Terms of Use

This site provides information about Milestone Health Direct website, and the products and services which it offers, including diagnostic health testing and services. Please take a moment to review these terms of use before using Milestone Health Direct website.  By accessing this site, you agree to be bound by these terms of use, and warrant to Milestone Health Direct that you will not use the site for any purpose that is unlawful or prohibited by these terms of use.  If you do not agree to be bound by these terms of use, please exit this site immediately.  If Milestone Health Direct is informed that you are making a possibly unlawful or prohibited use of the site, Milestone Health Direct may unilaterally deny your further access to the site.  In its sole discretion, Milestone Health Direct may modify these terms of use by posting the revised version on this site.  Such modification shall be effective immediately after the posting of the modified terms of use, and your continued access or use of the site after the modifications have become effective shall be deemed your conclusive acceptance of the modified terms of use.

Disclaimer of Content

NOTHING CONTAINED IN THE SITE IS INTENDED TO BE INSTRUCTIONAL FOR MEDICAL DIAGNOSIS OR TREATMENT. THE INFORMATION SHOULD NOT BE CONSIDERED COMPLETE, NOR SHOULD IT BE RELIED ON TO SUGGEST A COURSE OF TREATMENT FOR A PARTICULAR INDIVIDUAL. USE OF THIS SITE DOES NOT CREATE A DOCTOR-PATIENT RELATIONSHIP.  IT SHOULD NOT BE USED IN PLACE OF A VISIT, CALL, CONSULTATION OR THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER. INFORMATION INCLUDED IN THE SITE IS NOT EXHAUSTIVE AND DOES NOT COVER ALL DISEASES, AILMENTS, PHYSICAL CONDITIONS OR THEIR TREATMENT. SHOULD YOU HAVE ANY HEALTHCARE RELATED QUESTIONS, CALL OR SEE YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER PROMPTLY. ALWAYS CONSULT WITH YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER BEFORE EMBARKING ON A NEW TREATMENT, DIET, OR FITNESS PROGRAM. YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ IN THE SITE. THE INFORMATION CONTAINED IN THE SITE IS COMPILED FROM A VARIETY OF SOURCES (“INFORMATION PROVIDERS”). NEITHER Milestone Health Direct NOR INFORMATION PROVIDERS DIRECTLY OR INDIRECTLY PRACTICE MEDICINE OR DISPENSE MEDICAL SERVICES AS PART OF THE SITE.
Features and specifications of products or services described or depicted on the Site are subject to change at any time without notice.

 

Privacy and Security

You will create a username and password in order to use the Milestone Health Direct website, and must have a current browser that supports all site functionality. It is your responsibility to keep your username and password secure and confidential so that only you, or someone authorized by you, can gain access to your information.  YOUR INFORMATION MAY CONTAIN SENSITIVE INFORMATION, INCLUDING, BUT NOT LIMITED TO, PREGNANCY, HIV/AIDS, DRUG, ALCOHOL AND SEXUALLY TRANSMITTED DISEASE INFORMATION, GENETIC DISEASE, OR GENETIC TESTING, AND YOU ACKNOWLEDGE AND AGREE THAT SUCH SENSITIVE INFORMATION MAY BE VIEWED AND PRINTED THROUGH THE WEBSITE.  Your username and password are crucial elements of protecting the privacy and confidentiality of your information.  If you think an unauthorized individual has learned your username and/or password, immediately log into the Milestone Health Direct website and change your username and/or password.  You are solely responsible for protecting your username and password.

 

Milestone Health Direct is committed to respecting your privacy and maintaining the confidentiality of your protected health information.  We have detailed policies and procedures regarding access to records.  For information about our privacy policies concerning your protected health information, please see our Privacy Policy.  

 

Though we use state-of-the art security, no system can eliminate 100% of the risks of intentional intrusion or inadvertent disclosure of information.  When using the wesbsite, information will be transmitted over the Internet, a medium that is beyond our control.  As a result, while we take steps to protect your information, Milestone Health Direct cannot ensure or warrant the security of any information transmitted through the website.  YOU HEREBY EXPRESSLY ASSUME THE SOLE RISK OF ANY UNAUTHORIZED DISCLOSURE OR INTENTIONAL INTRUSION, OR OF ANY DELAY, FAILURE, INTERRUPTION OR CORRUPTIN OF DATA OR OTHER INFORMATION TRANSMITTED IN CONNECTION WITH THE USE OF THE WEBSITE. 

 

Minors

If you shall use the Milestone Health Direct website for products and services for the benefit of any minor, you hereby certify that you have parental or legal guardianship rights to request products and services from Milestone Health Direct for the benefit of the minor, and to access the minor’s health information.  You further represent that there are no court orders or restraining orders in effect which limit your access to this minor’s health information.  You acknowledge and agree that you must immediately send written notice to Milestone Health Direct by mail or email if you are no longer the minor’s court-appointed legal guardian, or if there is a court order or restraining order in effect that would limit your access to the minor’s health information.  In such event, you acknowledge and agree to no longer use this website for products and services for the benefit of the minor, or access the minor’s information by means of the website.  You further acknowledge and agree that access will expire automatically when the minor reaches the age of majority.

 

Termination

You acknowledge and agree that Milestone Health Direct may suspend or terminate your Website account and/or deny you access to or use of all or part of the Website without prior notice at any time for any reason.  Milestone Health Direct reserves the right to terminate inactive Website accounts in its sole discretion. 

 

Copyright and Trademark Notice

All content on the Website is copyrighted by Milestone Health Direct, protected by the copyright laws of the United States of America, and is the property of Milestone Health Direct.  Copyright, trademark, patent, and other applicable laws protect the content, services and materials appearing on the Website, and no material on the Website is in the public domain. All materials on the Website may be accessed, downloaded or printed for your own personal use. You shall keep intact any proprietary notices, including copyright notices, contained on any downloaded materials and you shall comply with any applicable end user license agreements.  No other use of materials on the Website may be made without express written permission of Milestone Health Direct. Other names, trademarks, service marks, and logos of Milestone Health Direct appearing on the Website may not be used in any advertising or publicity, or otherwise to indicate Milestone Health Directs’ sponsorship of or affiliation with any product or service without express written permission of Milestone Health Direct. Nothing contained on the Website should be construed as granting, by implication, estoppels, waiver or otherwise, any license or right of use to any trademark displayed on the Website without the written permission of Milestone Health Direct or the third party owner of the trademark, if any. The Website may contain other proprietary notices and copyright information, the terms of which must be observed and followed.

 

Use of Third Party Materials

Milestone Health Direct wants to provide users of the Website with information, services, and products that are valuable to them. Featured programs and other site content within the Website may link users to third party sites. Milestone Health Direct does not control and is not responsible for the terms and conditions, privacy policies or practices of any third-party sites. If you link to third party sites from this site, Milestone Health Direct encourages you to consult the policy statements of each site you visit.

 

Milestone Health Direct makes no representations whatsoever about any other website that you may access though the Website. When you access a non-Milestone Health Direct website, please understand that it is independent from Milestone Health Direct, and that Milestone Health Direct has no control over the content on that website. In addition, a hyperlink to a non-Milestone Health Direct website does not mean that Milestone Health Direct endorses or accepts any responsibility for the content, or the use, of the linked site. It is up to you to take precautions to ensure that whatever you select for your use or download from that site is free of such items as viruses, worms, trojan horses, and other items of a destructive nature, and that such use or download complies with copyright and other applicable laws.

 

Disclaimer of Warranty

THE WEBSITE AND THE CONTENT CONTAINED THEREIN ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH NO WARRANTIES WHATSOEVER.  TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, MILESTONE HEALTH DIRECT DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES WITH REGARD TO THE OPERATION OF THE WEBSITE, OR THE CONTENT, PRODUCTS AND/OR SERVICES INCLUDED THEREIN, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.  ACCESS TO THE WEBSITE MAY BE INTERRUPTED AND THE CONTENT CONTAINED THEREIN MAY NOT BE ERROR FREE.

 

Limitation of Liability

YOUR USE OF THE WEBSITE, ANY CONTENT ON THIS WEBSITE, AND/OR THE SERVICES IS AT YOUR OWN RISK.  MILESTONE HEALTH DIRECT SPECIFICALLY DISCLAIMS ANY LIABILITY, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF THE WEBSITE OR THE SERVICES, EVEN IF MILESTONE HEALTH DIRECT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  TO THE FULLEST EXTENT ALLOWED BY LAW, IN NO EVENT SHALL MILESTONE HEALTH DIRECT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, SUCCESSORS, ASSIGNS OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR DELIVERING THE WEBSITE OR THE INFORMATION, SERVICES AND MATERIALS CONTAINED HEREIN, BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH: (A) THE USE OR INABILITY TO USE THE WEBSITE, (B) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE WEBSITE, (C) ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA, OR (d) ANY OTHER MATTER RELATED TO THE WEBSITE.  MILESTONE HEALTH DIRECT’S MAXIMUM LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT OF FEES PAID FOR THE SERVICES, IF ANY.  YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE WILL BE TO STOP USING IT.

 

YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THIS AGREEMENT AND THE WEBSITE WOULD NOT BE PROVIDED TO YOU ABSENT SUCH LIMITATIONS.

 

Indemnification

You agree to indemnify, defend and hold harmless Milestone Health Direct, its officers, directors, employees, agents, partners, shareholders, advertisers and suppliers from any liability, loss, claim, and expense (including attorneys' fees) resulting from a violation of these Terms of Use, or any activity relating to your use of the Website, including without limitation, infringement of third parties’ worldwide intellectual property rights, negligent, or wrongful conduct by you or any other person at your direction accessing the Website.  Your obligations under this paragraph shall survive and continue in full force and effect after the expiration or termination of your Website account or the Website itself.

 

Choice of Law and Venue

You agree that these Terms of Use, as well as any suit, action, or proceeding arising out of or in connection with any dispute relating to the Website shall be construed in accordance with the laws of the Commonwealth of Pennsylvania, excluding any conflicts of laws provisions. These Terms of Use are entered into in the Commonwealth of Pennsylvania, U.S.A. Each party to these Terms of Use submits to the exclusive jurisdiction of the state and federal courts sitting in Lehigh County in the Commonwealth of Pennsylvania, U.S.A., and waives any jurisdictional, venue, or inconvenient forum objections to such courts. In any action to enforce these Terms of Use, the prevailing party will be entitled to costs and attorneys’ fees. In the event that any of the Terms of Use are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect.

Use of Website

You acknowledge and agree that you are at least 18 years old.  You agree to use www.milestonehealthdirect.com only to facilitate the ordering of certain clinical laboratory tests and services made available by Milestone Health Direct and for no other purpose.  You agree not to resell any tests or services provided by Milestone Health Direct. You agree not to purchase a Milestone Health Direct test for another person and charge that person for the Milestone Health Direct test under any circumstances.

 

You agree to use the Website in a manner consistent with all applicable laws and regulations.  You agree that you shall not: (a) interfere with or disrupt the Website or servers or networks hosting or connected to the Website; (b) transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer hardware or software; (c) provide false or misleading information or impersonate any person or entity; or (d) create a link to, or otherwise link over from your website or web page to the Website without the written consent of Milestone Health Direct.

 

Milestone Health Direct offers collection services in Pennsylvania and New Jersey only.  Testing samples are collected in Pennsylvania and New Jersey patient service centers identified on the Milestone Health Direct website.  Testing samples are forwarded to a licensed clinical laboratory which maintains a current CLIA (Clinical Laboratory Improvement Amendments) certificate and appropriate permits and accreditations. 

 

Cancellation/Refund

Cancellation of a test or the entire request prior to collection of testing samples will result in an applicable refund.  Refunds will not be made after testing samples have been collected except in limited circumstances when Milestone Health Direct is unable to process your sample.  In these circumstances, you will receive a full (100%) refund for the test(s) not processed.  

 

Your laboratory requisition form expires ninety (180) days from the date of the request.  Refunds will not be made after the expiration date of the requisition form.

 

Discount/Coupon policy

Discount coupon codes issued by Milestone Health Direct are issued as a courtesy to our customers. Orders placed that do not meet the requirements or after expiration will be processed without the discount. Monthly specials will only be honored during the month they are featured. Refunds will not be given retroactively. Coupons are not redeemable for cash and only one may be used for each purchase. Adjustments, credits and/or refunds for discount codes not entered at the time of ordering will not be issued.

 

Insurance Claims

As an online serviceMilestone Health Direct does not provide services, information, or assistance in order to file insurance claims.

 

Marketing

By registering an account with us, you agree to receive email marketing that provides promotions and health information. At any time you may opt out of these emails as indicated on the email.

 

Revised:  November 8, 2016

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